Here you'll find all the answers to frequently asked questions about our venue: Son Fusteret.
On the Son Fusteret website, online, or at the event box office 2 hours before it starts.
In accordance with our sales policy, no exchanges or refunds are made.
The price varies depending on the event; check the specific page for each one.
This will depend on the organisation of each event.
Yes, it's necessary to verify the authenticity of tickets through a check.
Some banks send an additional SMS security code. This request is sent by your bank, not by our website; contact your bank if you have any issues.
Yes, only at physical points of sale, at the venue box office available 2 hours before each event.
Son Fusteret has no control over the cancellation of events; responsibility lies with the organiser/promoter, to whom the claim must be addressed by presenting the ticket.
No, your mobile phone is enough.
Contact [email protected] explaining your issue.
Contact the event's official sales system to find out availability and the steps to follow.
At Camí Vell de Bunyola, s/n.
No, access to the venue with animals is not permitted.
Check the schedule for each event on its corresponding page.
No, personal chairs are not allowed inside the venue.
Umbrellas, cameras and motorcycle helmets, among other items considered dangerous.
This will depend on the promoter and the conditions of each event.
It's not recommended, as there is no designated area to leave it.
Each show has its own schedule; check the event page or the venue's social media.
This depends on each event.
They open 2 hours before the start of the show.
Camí Vell de Bunyola, s/n, Nord, 07009 Palma (Balearic Islands).
Concerts, festivals, corporate events, shows, fairs, exhibitions, circuses, product launches, sporting events, among others.
12,000 people.
Yes, there are food and drink stalls inside the venue. Every event has food trucks serving burgers and pizzas.
Yes, they are available at our box offices.
Stops at «Son Fusteret», right next to the venue, about 12 minutes from Plaça d'Espanya. Runs every 15–30 minutes depending on the time and day. Last bus back to the city centre: Monday to Friday, around 23:20; Saturdays, around 23:25; Sundays and public holidays, around 22:50.
Fridays, Saturdays and nights before public holidays, every hour. Towards the centre (Plaça d'Espanya, Sindicat and Pere Garau) it leaves the «Son Fusteret» stop at 20 past the hour, from 00:20 to 06:20. From Plaça d'Espanya to Son Fusteret, on the hour, from 00:00 to 06:00.
The station is about a 10-minute walk away. Monday to Friday, every 20 minutes; the last train to Palma leaves at 22:03. On Saturdays it only runs in the morning (last train at 14:58). No service on Sundays and public holidays.
With Google Maps: open directions to Son Fusteret. Approximate EMT Palma and TIB timetables for autumn 2026. Check the EMT Palma app or tib.org before you set off.
There are various car parks and public spaces around Son Fusteret.
There are properly signposted accessible parking areas nearby.
Yes, the event is monitored at all times by the security team.
At the entrances and distributed throughout the venue depending on the type of event.